“To teach, or not to teach” is increasingly the question in the nascent but rapidly expanding microfinance industry. Each microfinance bank must decide whether it wants to offer free business training/education/consulting to its borrowers. While the exact business model varies by bank and by region, microfinance banks generally make small, unsecured loans to poor people to enable them to start (or expand) their own businesses. The capitalistic undertones, empowerment of the underserved individuals, and solid financial results have made microfinance a darling of the development community in recent years. Industry leaders have been split, however, on the importance of providing free business training along with each loan.
As a practitioner in the industry (I work at a private equity fund that purchases and manages microfinance banks around the world), I have spent not a small amount of time spinning my proverbial wheels on this question. My initial reaction, as an unfettered, starry-eyed believer in the power of education, is that education is good and the more the better. But upon further reflection and study, I have found this proclivity challenged.
First, I should clarify what I mean by “business training” and “education”. All (good) microfinance loan officers do a fair amount of hands-on training as part of the credit approval and monitoring process. This tends to include covering basic accounting/bookkeeping and assessing the borrower’s business concept. Additionally, and perhaps more importantly, where the bank’s lending model is focused on groups (one large loan given to a group of 6-12 people who have joint liability for the total sum and meet once every week or two), the group serves as a valuable sounding board and learning tool for each of its members. The business training that is being debated is in addition to this; it aims to give potential entrepreneurs ideas about what types of businesses they could start and/or directs existing ones about how they can grow or change.
While on the surface, this seems like a great idea, it also suggests a certain hubris or arrogance on our part. Who are we to tell a small-scale entrepreneur in Cambodia what he or she should make, sell, plant, or distribute? It raises the question of what that capitalistic spirit we love so much really means – is it something inherent in each of us or does it have to be taught? The inventiveness and brilliance exhibited by many of the entrepreneurs, without any help from “us” other than enabling through passive capital, is a humbling thing. Who knows the local markets and local customers better than the locals themselves?
Many of the behemoths in the industry, from Mohammud Yunnus of Grameen, to Vickram Akula of SKS in India, to Compartamos in Mexico, have resisted the lure of suggesting what their clients should do with their loans. What if the idea provided fails and the client defaults? Is the client really to blame if it came from the bank’s own educator?
Furthermore, providing free education is a considerable expense that a bank could be putting towards underwriting more loans or reducing the interest rates it charges its customers. At its core, a bank’s core competence should be analyzing and pricing credit; I believe it provides its most precious, long-term public good by being the best allocator of capital it can be.
I’m not implying that education isn’t critically important; I believe the development of education systems in lesser-developed countries is key to their ultimate success. But I don’t think that a bank should be the educator. I was dismayed by a recent NY Times article titled, “Lending Talent, and Money, on a Micro Scale,” which if you read it will leave you with a warm and fuzzy feeling about how great “we” are at educating the poor. Are there cases where business education has helped? Absolutely; just be wary of the self-affirming mindset that we know best.





